📍 Google review automation for Victorian local businesses

Become the business
that gets called first.

Review Collector automatically turns your happy customers into fresh Google reviews — so new customers choose you before they've rung anyone else.

Book My Free Audit Get My Free Review Gap Report
72 hrs To first new reviews
10 reviews In 30 days — guaranteed
From $149/mo Less than one customer
No lock-in Cancel any time
Plumbing
Electrical
Carpentry
Landscaping
Roofing
Pest Control
HVAC
Cleaning
Chiropractic
Physio
Dentistry
Painting
Plumbing
Electrical
Carpentry
Landscaping
Roofing
Pest Control
HVAC
Cleaning
Chiropractic
Physio
Dentistry
Painting
Tree Care
Fencing
Concreting
Tiling
Financial Advice
Accounting
Legal Services
Optometry
Veterinary
Hospitality
Automotive
Retail
Tree Care
Fencing
Concreting
Tiling
Financial Advice
Accounting
Legal Services
Optometry
Veterinary
Hospitality
Automotive
Retail
The Problem

Right now, someone needs exactly what you do. They just called someone else.

They searched Google, saw a business with 74 recent reviews next to one with 9 old ones, and called the one that looked trusted. They never knew you existed. That's the review gap — and it's costing you work right now.

01
You're losing work you never knew about.

Every search your competitor wins before the phone rings is a customer you'll never hear from. It happens dozens of times a month for businesses with thin Google profiles.

If your average customer is worth $400, losing 3 calls a month is $1,200 you never saw.
02
Asking doesn't work.

You asked three happy customers for a review last month. Two forgot. One meant to. None did. It's not that they don't want to help — there's no system. A request sent at the right moment converts at 20 to 30 percent. A casual mention converts at almost nothing.

Every month you delay is another month your competitor's review count grows and yours doesn't.
03
Word of mouth only works for people who already know you exist.

A referral brings in one customer who already trusts you. A Google review works indefinitely, for every future customer who finds you, without you doing anything.

A business with 80 reviews gets called first. Every week you wait, that gap gets harder to close.
"You shouldn't lose work to a business that's worse than you — just better at collecting reviews."
Book My Free Audit
How We Fix It

What changes when the reviews are there.

We set up a review system that runs on its own — fresh Google reviews from new and existing customers, without you doing anything after setup.

01
You Get Called First

In most local markets, the business with the most recent reviews wins the call. Not the cheapest. Not the longest established. We help you be that business.

02
Customers Arrive Already Convinced

When someone rings after reading 20 five-star reviews, they're not evaluating you. They're confirming a decision they've already made. Less time convincing, more time serving.

03
You Climb the Rankings

Review volume, recency, and rating are three of Google's strongest local ranking signals — and Google's AI overviews increasingly pull from review content when recommending local businesses. A steady flow keeps you visible month after month.

04
It Runs Without You

After a 30-minute setup, every customer interaction triggers a personalised request, follow-up, and reply. You never chase anyone again.

Matthew O'Brien, Founder of Review Collector
Your Guide

G'day — I'm Matthew.

I run Review Collector from here in Victoria, and I've watched too many brilliant local businesses stay their suburb's best-kept secret. You've done the work. You've got hundreds of happy customers. But your Google profile looks like you opened last week — and someone with half your skill is getting your calls. That's not right, and it's fixable.

+330%
reviews for Balnarring Chiropractic
2x
business growth since starting
0 → 23
monthly Google calls, TL Electrical
Book My Free Audit More About Matthew
Real Results

From best-kept secret to first call.

Real clients. Real numbers. No projections.

Dr Marcello Balnarring Chiropractic

Balnarring Chiropractic

Chiropractor · Balnarring VIC

Health and Medical
Reviews
60 days
10→43
+330% · all 5 star
GBP calls
60 days
108→212
+96% increase
Website clicks
60 days
213→366
+72% increase
"
Matthew has simplified things to help grow my business and we have 2x since starting with him. Results speak for themselves. Grateful to have him on my team.
Dr Marcello · Balnarring Chiropractic
✦

GBP optimisation completed alongside review automation, improving visibility beyond Balnarring into surrounding suburbs and helping Google understand exactly who this practice serves.

Tom TL Electrical

TL Electrical

Electrician and split system specialist · Ballarat VIC

Home Services
Reviews
90 days
11→27
+145% increase
GBP calls
90 days
0→23
from zero
Website clicks
90 days
+120%
from GBP
👷

Tom employed an apprentice to manage the increase in demand, a direct result of stronger Google visibility.

"
Mate I am getting a lot of calls. Almost too many to be honest. I have to turn down some that I don't want to do.
Tom · TL Electrical · Ballarat
✦

Full GBP optimisation completed, helping Google understand exactly who TL Electrical helps and what problems they solve.

What You Get

Everything included. Nothing held back for a higher tier.

Here is exactly what runs from day one. No onboarding fees. No setup costs. One flat monthly price.

✓
Automated review requests after every customer interaction

Text and email requests go out automatically. You never have to remember to ask again.

✓
Initial review reactivation from 30 past customers

Every plan includes an initial reactivation of 30 past customers. Enough to hit your first 10 reviews and prove the system works.

✓
Smart follow-up sequences

If a customer doesn't respond first time, we send gentle reminders automatically. No chasing from your end.

✓
All reviews responded to

Professional, consistent, on-brand responses to your positive reviews. Zero effort from you.

✓
Personalised image review requests

Requests include your customer's name, which increases conversion rates significantly over generic blasts.

✓
CRM integration and 1-on-1 setup call

We connect to your existing tools and walk you through setup. Most businesses are live within 30 minutes.

If this system brings you one extra customer a month, it pays for itself five times over.

Average customer value $400
$100 $2,500
Extra customers per month 1
1 customer 10 customers
Extra monthly revenue
$400
Extra annual revenue
$4,800
Monthly cost of Review Collector
From $149/mo
Return on investment
5x per month

These figures are illustrative. Your actual results will depend on your industry, location, and customer volume. Most clients see a measurable increase in Google enquiries within the first 30 days.

How It Works

The Get-Called-First Plan.

Three steps. No lock-in. Results in the first week.

1

Book Your Free Audit

A 30-minute call. We pull up your Google profile next to your top competitors, live, and show you exactly where the gap is — in plain numbers, before you spend a cent.

2

Connect Your Tools

We link your CRM or job software (or just a customer list) in under 30 minutes, on a 1-on-1 setup call. You're never left to figure it out alone.

3

Watch the Reviews Roll In

Requests go out to 30 past customers first — most businesses see new reviews within 72 hours. Then every new customer is asked automatically, forever.

🛡️

The 10-Review Guarantee: If you don't get at least 10 new Google reviews in your first 30 days, we keep working for free until you do. No forms. No hoops. Just email us.

What Happens Next

Results in the first week.

Today

Book Your Free Audit

Jump on a 30-minute call. We show you your Google profile vs your top competitors live. You see the gap in plain numbers before you spend a cent.

Day 3

Reviews Start Coming In

Requests go out to 30 of your past customers. Fresh, genuine reviews start appearing on your Google profile within 24 to 72 hours.

Day 7

You Start Ranking Higher

More reviews means better local visibility. New customers start finding you before your competitors. You spend less time convincing new customers and more time looking after them.

Free Review Gap Report

Not ready to talk? Find out where you stand.

We compare your Google profile against your top three local competitors and show you how many calls the gap is likely costing you. Delivered to your inbox. No call required.

Get My Free Review Gap Report
Features

Getting reviews has never been easier.

Review Collector handles the whole process from the first request to responding to the review.

💬
Personalised Review Requests

Requests are sent with your customer's name included. More personal means more reviews.

🔗
Integrates With Your Tools

Works with most CRM and practice management platforms, and thousands more via Zapier. Connect once and it runs automatically.

⭐
All Reviews Responded To

We respond to your positive reviews professionally and consistently without you having to think about it.

🔔
Smart Follow-Ups

If a customer doesn't respond first time, we send gentle reminders automatically. No chasing required.

♻️
Review Reactivation

We contact your existing customer list to pull in reviews from people who said they would leave one and never did.

📍
Rank Higher on Google

More reviews and consistent review velocity are two of the biggest drivers of local Google rankings. We help you get both.

Pricing

One plan away from getting called first.

Simple, transparent pricing. No lock-in contracts. Cancel any time.

🛡️

The 10-Review Guarantee: Every plan includes an initial reactivation of 30 past customer requests. If you don't see at least 10 new Google reviews in your first 30 days, we'll keep running your account for free until you do. No forms. No hoops. Just email us.

Monthly
Annual Save 2 months

Starter

Up to 50 requests per month

From $149/mo

AUD, billed monthly · no lock-in contract

  • Automated text and email requests
  • Initial reactivation — 30 past customers
  • Dynamic follow-up reminders
  • All reviews responded to
  • Personalised image requests
  • CRM integration
  • 1-on-1 setup call
  • No lock-in contracts
Book My Free Audit
Most Popular

Growth

50–100 requests per month

From $249/mo

AUD, billed monthly · no lock-in contract

  • Automated text and email requests
  • Initial reactivation — 30 past customers
  • Dynamic follow-up reminders
  • All reviews responded to
  • Personalised image requests
  • CRM integration
  • 1-on-1 setup call
  • Up to 100 new requests/month
  • Social media review posting
  • Priority support
  • Unlimited users
  • No lock-in contracts
Book My Free Audit

Pro

100–300 requests per month

From $349/mo

AUD, billed monthly · no lock-in contract

  • Automated text and email requests
  • Initial reactivation — 30 past customers
  • Dynamic follow-up reminders
  • All reviews responded to
  • Personalised image requests
  • CRM integration
  • 1-on-1 setup call
  • Social media review posting
  • Priority support
  • Unlimited users
  • Up to 300 new requests/month
  • Multi-location support
  • Dedicated account manager
  • Monthly performance report
  • No lock-in contracts
Book My Free Audit
Add-On Services

Not ready for a retainer? Start here.

Standalone services available separately or as additions to any plan.

Full Review Reactivation
$250

We contact your entire past customer database with personalised review requests. One campaign, your whole list. Typical conversion rate of 10 to 15 percent. Most businesses generate 20 to 60 new reviews from a single reactivation.

Included free for clients who sign up on their audit call.

Google Business Profile Optimisation
$500

A full audit and optimisation of your Google Business Profile. We update your categories, services, description, and attributes to help Google understand exactly who you help and what problems you solve.

One-off. Available as a standalone service or alongside any plan.

FAQ

Common questions.

What happens on the free audit call?

It is a 30-minute call with Matthew. He pulls up your Google Business Profile and your top local competitors live on screen and shows you exactly how many more reviews they have, how recently they were reviewed, and whether they respond. You will see the gap in plain numbers. There is no obligation to sign up. If it makes sense after the call, we talk about next steps. If it does not, you walk away with a clear picture of where you stand.

Who is Review Collector for?

Review Collector is built for local businesses in Victoria across trades, healthcare, professional services, and retail. If you have happy customers but not enough Google reviews to show for it, we're the right fit. We work with businesses of all sizes who don't have time to chase customers for reviews manually.

What if I don't get results?

Every plan includes an initial reactivation of 30 past customer requests as part of your guarantee period. That gives us enough contacts to hit your first 10 reviews. If you don't see at least 10 new Google reviews in your first 30 days, we'll keep running your account for free until you do. No forms, no hoops, just email us. Most clients hit 10 reviews within the first week.

Does it integrate with my job management software?

Yes. Review Collector works with most CRM and practice management platforms, and thousands of other tools through Zapier. If you use software to manage your customers or bookings, there's a good chance we can connect to it. If you're not sure, reach out before you sign up and we'll check for you.

How long does setup take?

Most businesses are fully set up in under 30 minutes. Every plan includes a 1-on-1 setup call where we walk you through connecting your Google Business Profile, your CRM, and your review request settings. You won't be left to figure it out on your own.

How quickly will I start getting reviews?

Most clients see their first reviews within 24 to 72 hours of launch. We start by sending requests to 30 of your past customers, which generates the initial volume and satisfies your guarantee period. New customer requests then run automatically after each interaction going forward.

Can you stop bad reviews from appearing on Google?

No, and we won't attempt to. Filtering or blocking reviews violates Google's policies and puts your entire Business Profile at risk. What we do instead is make it easy for your happy customers to leave reviews, which means any occasional negative review carries far less weight. A business with 150 reviews and a 4.7 star rating is far more trusted than one with 12 reviews and a 5.0.

Is there a lock-in contract?

No. There are no lock-in contracts on any plan. You can cancel any time. We'd rather keep you because the system is delivering results than because you feel stuck.

How many reviews should I expect to get?

The initial reactivation sends requests to 30 past customers. At a typical conversion rate of 20 to 30 percent, that's 6 to 9 reviews from the first batch alone, usually within the first few days. Combined with ongoing new customer requests, most businesses comfortably hit 10 reviews within their first 30 days.

Are prices in Australian dollars?

Yes. All prices on this page are in AUD and include GST. Monthly plans are billed each month. Annual plans are billed once per year at the rates shown.

Do you offer anything beyond review automation?

Yes. We also offer standalone Google Business Profile optimisation for businesses that want to improve their local visibility before committing to a full retainer. If you're not sure where to start, get in touch and we'll take a look at your profile and give you an honest assessment.

Become the business that gets called first.

Book a free 30-minute audit call. We show you the gap live, in plain numbers. No obligation.

Book My Free Audit Get My Free Review Gap Report